Get in touch

We want to be sure that all your questions are answered regarding pricing, design, order status or availability. The best way you can reach us is by using the contact form below. If you need immediate assistance while on the site, please contact customer service:

Contact Us

Getting the perfect tile for your project shouldn't be complicated. Whether you're a contractor working on a commercial build or a homeowner dreaming up the perfect backsplash, our mosaic customer service team is here to make your experience smooth and successful.

How to Reach MosaicTile Customer Service

We've made it easy to connect with us through multiple channels, so you can choose what works best for your schedule and needs.

Phone Support

Mosaic tile phone number: 936.239.9471

Our phone lines are staffed by knowledgeable tile specialists who can walk you through product options, pricing, and technical specifications. This is your fastest route for urgent questions or when you need detailed guidance on complex projects.

Live Chat

Need a quick answer? Chat online with our knowledgeable support team from 9 AM to 5 PM Monday through Friday. 

Email Support

Send questions to: info@mosaictile.com

When you email tile questions to our support team, you'll get detailed responses with any relevant product links, technical specifications, or project recommendations. Email is perfect for non-urgent inquiries or when you need documentation for your records. We try to respond within 24 hours.

Contact Form

Use the contact form below for quick communication when you need a response within 24 hours. This option automatically routes your message to the right department, ensuring faster resolution times.

Personal Information

Personal Information

Do you have any questions?

Here’s How You Can Reach Us

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Email

info@mosaictile.com

Phone

(936) 239-9471

Store Hours

Mon–Fri, 9AM to 5PM CDT

Location

100 Anthony Ln, Coldspring, TX 77331

Request a Custom Tile Quote

Getting a custom tile quote doesn't have to be overwhelming. Our team has streamlined the process to give you accurate pricing quickly.

What Information Helps Us Provide Better Quotes

When requesting your quote, including these details speeds up the process:

  • A simple drawing of the area to be tiled with clearly marked measurements
  • Tile placement (floor, wall, backsplash, etc.) 
  • Preferred materials or design styles 
  • Timeline for completion 
  • Shipping address for accurate freight calculations

The more details you share, the more precise your custom tile quote will be.

Mosaic Tile & Interior Design Articles

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Frequently Asked Questions

How can I contact Mosaic customer service? 

Call us at 936.239.9471, email info@mosaictile.com, or use our contact form below for fastest response times. We also have live chat available with our support team from 9 AM to 5 PM frrom

How do I request a custom tile quote? 

Email us your project details or fill out our quote form. Include square footage, tile placement, and timeline for the most accurate estimate.

Where can I email tile questions? 

Send all tile-related questions directly to info@mosaictile.com. Our specialists respond with detailed answers and relevant product recommendations.

What's the best way to get pricing and shipping information? 

Emailing is the best way to get in touch with us and ensures we get you the best information possible. You can also contact our sales team directly at 936.239.9471 with your project specifics. We provide detailed pricing that includes all applicable shipping costs and delivery timelines.